Privacy and Cookie Policy

Your privacy is important to us. This Privacy Statement explains how we may collect, process, use, protect, and share your personal information as well as your privacy rights under certain privacy laws.

GREENWORKS® product collection

Overview of our Privacy Policy

Your privacy is important to us. This Privacy Statement explains how we may collect, process, use, protect, and share your personal information as well as your privacy rights under certain privacy laws.

This Privacy Policy does not apply to the websites of our business partners (as defined below) or other third parties, even if their websites are linked together. We recommend that you read the privacy information of the other parties involved.

This Privacy Policy governs the Personal Information we collect from customers, the website and other online visitors ("you"), as well as information automatically collected from online visits (such as data collected through cookies).

For purposes of this Privacy Policy, "Business Partner" means any subcontractor, supplier or other entity with whom Greenworks has an ongoing business relationship to provide products, services or information. "Personal Information" means any information that could directly or indirectly identify you, such as your name, telephone number, e-mail address, Internet Protocol ("IP") address and position.

 

Use of personal information:

Our site will collect and maintain personal information provided by the users, including their names, addresses, mobile telephone numbers, and email addresses. The information mentioned is used when creating an account or when completing a purchase to match orders with corresponding user for any followup inquiries. During checkout, you can confirm consent of the use of your phone number, to receive marketing text messages (such as promotion codes and cart reminders) from Greenworks NZ at the number provided, including messages sent by autodialer. Consent is not a condition of any purchase.

 

Sharing of personal information:

We may share your personal information with subsidiaries and business partners for the purposes described in this Privacy Policy, including (without limitation) performing transactions requested by you or making the work of us (or our subsidiaries) more responsive to needs of the user. If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage. Subsidiaries and / or business partners may contact you about us and our branded offerings, services and products. Your personal information will only be shared with subsidiaries and business partners who agree to protect it and use it only for the purposes specified by us.

In addition, we may share your personal information with participants in our sales and marketing chains, including (but not limited to) retailers, resellers, distributors, integrators, order managers and certain sales agents and channel partners, for purposes limited to the sale, marketing or support of our products and services.

We may also disclose your personal information to help comply with the law, prevent fraud or other legal action; as required by laws and regulations; if we (or any part of us) is sold or merged with another company; or if reasonably deemed necessary to protect us, our customers or the public interest.

Except as described above, we undertake not to disclose personal information to third parties for marketing purposes without your consent

 

Protection of your personal information:

We take all reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification or disclosure. These measures include:

We recommend that you keep the passwords you use confidential and that you are careful to avoid "phishing" attempts, ie receiving e-mails that appear to come from us and ask you to provide personal information. We do not ask for a user's ID and password via email.

In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

 

Collection and use of children's personal information:

We care about the privacy of children and do not knowingly collect personal information from children through our websites. If you are a child under local law, please do not submit any personal information through our websites without the explicit consent and participation of a parent or guardian.

 

Social media functions:

Our website includes social media features, including Facebook "Like" and Twitter "Follow" buttons. These features may collect your IP address, the page they are visiting on our website and set a cookie to enable the feature to function properly. Social media features are hosted by a third party or directly on our website. Your interactions with these features are governed by the privacy policy of the provider company.

Use of Cookies by Us and Business Partners

Our websites use our and third party "cookies" to allow you to access services and personalize your online experience. These technologies and the information collected can be used to track user activity across multiple devices. Where appropriate, we use cookies to store preferences and other information on the user's computer in order to save time by eliminating the need to repeatedly enter the same information.

A cookie is a text file that is placed on your computer's hard drive. Depending on the selected settings, the user's browser adds the text to the device in the form of a small file. Many browsers are set to accept cookies by default. The user has the possibility to accept or refuse cookies, according to his preferences. The help section of the web browser, probably located on the toolbar, generally indicates how to prevent the browser from accepting new cookies, how to receive notifications from the browser when a new cookie is received or how to disable all cookies.

Cookies allow you to take advantage of some of our essential features, including the ability to save a shopping cart and remember items in the shopping cart between visits. By rejecting cookies, you may not be able to access or use other interactive features of our websites and services that depend on cookies.

Targeted Advertising by Us and Third Parties

We work with personalization and advertising business partners to use cookies and Internet browsing to serve personalized content and relevant advertising to you when viewing mobile applications, greenworksnz.com and other websites. For example, if you view a product on our website, you can see similar product offerings on other websites you visit. The cookies used by these business partners also make it possible to evaluate the performance of advertising campaigns and to identify the pages visited, the links and the selected ads, as well as other actions taken on these web pages and the site of origin that led to our web page. These cookies can be effective regardless of whether you are on greenworksnz.com or other websites.

Targeted email marketing from Us

Some marketing materials, including marketing emails, may be customized based on your visits to greenworksnz.com, browsing, and your purchase history. Additionally, by clicking on certain links within marketing emails, our email service provider may place a cookie on your browser. This type of cookie is linked to your email address or IP address and used to collect information about the products and services viewed and purchased on greenworksnz.com. The information collected could be used to personalize and adapt future marketing email messages.

Use of web beacons, pixel tags and tracking technology by us and our partners
We or our business partners may use web beacons on websites, in e-mail messages, in advertisements on other websites or in our advertisements in third-party e-mail messages. Similarly, third parties whose content or advertisements appear on greenworksnz.com or whose e-mails are sent to our users may also place web beacons in their advertisements or e-mail messages to measure the effectiveness of content, advertising or email messages.

A web beacon is an electronic image that can be used to recognize a cookie on the user's computer when viewing a web page or e-mail message. Web beacons help us measure the effectiveness of the site and advertising in various ways. For example, web beacons can count the number of people who visit our website from a particular advertisement or make a purchase from our website after viewing a particular advertisement, they can also tell when a web page is viewed and provide a description of the page where the web beacon is located. Web beacons can also measure the effectiveness of email campaigns, by counting the number of individuals who open or react to an email message. Determine when a message is opened and determine how many times an email is forwarded. Under local law, we may combine information collected through web beacons with other personal information collected from you.

We may allow certain business partners to compile individual or aggregated statistics from the use of web beacons on greenworksnz.com by us, our agents or others, to determine the effectiveness of online marketing and to develop statistics that make it possible to understand the frequency with which an advertisement results in a purchase or other action on the advertiser's site. Information aggregation may include demographic and usage information. No personal information is shared with business partners for this research.

You can make some Web beacons unusable by rejecting cookies in your web browser, as described in the Our and Business Partner Use of Cookies section above.

When you visit our Web sites or view emails, pixel tags (also called "clear" gifs), tracking links and / or similar technologies may be used to record some of the pages you visit on our websites. Pixel tags could also be used to determine which types of email messages are supported by the user's browser. We may use information collected through web beacons, pixel tags, tracking links and similar technologies in combination with your personal information to personalize your browsing experience on greenworksnz.com, as well as deliver more useful and relevant advertisements.

 

Links to third party websites and services:

We provide links to other websites that may collect personal information about you when clicked. The information practices of third party websites linked to greenworksnz.com are not covered in this Privacy Policy. We generally use the " " symbol or provide a notice to mark links to third party websites.

 

Changes to this Privacy Policy:

This Privacy Statement is occasionally updated by us. If there are any changes to this Privacy Policy or to any material relating to the use of personal information, we revise this Privacy Policy to reflect those changes, including the effective date at the end of this section. We recommend that you periodically review this Privacy Statement to be informed of how we use and protects your personal information. We will alert you to any material changes to this Privacy Policy by email.

 

Contact Greenworks:

Contact Greenworks NZ here.